Summary: AI is expanding UX beyond human users to agents acting on their behalf. Experience design names this broader field, which still centers on people’s goals. I am not one for new terms. When NN/G changed its job titles from “user-expe
Summary: AI is expanding UX beyond human users to agents acting on their behalf. Experience design names this broader field, which still centers on people’s goals. I am not one for new terms. When NN/G changed its job titles from “user-expe
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